Workplace collaboration
Communities management
October 7th, 2021

The Key to Better Workplace Collaboration - Analytics

by Grytics

It’s weird to think about…

But your employees may never work physically close together again.

Sure, some of them are returning to the office full time. But most of your people are now only going to work in the office some of the time. And in this new, unpredictable, hybrid workforce, you still need to find some way to keep your employees collaborating - no matter where they are physically located.

We wrote this article to help you solve this puzzle.

In it, we will explore:

  • What is “workplace collaboration” and why it matters
  • How to use “collaboration analytics” to improve it
  • How platforms like Grytics make “collaboration analytics” easy

Workplace Collaboration: What Is It and Why It Matters

First, let’s clear up some confusion.

Often, people think “workplace collaboration” is just another term for “employee engagement”. However, they are not quite the same thing:

  • “Employee engagement” describes how your employees feel - whether they care about their work and feel part of the team.
  • “Workplace collaboration” describes whether or not your employees are working together to complete their projects and achieve their goals.

Simply put: “Workplace collaboration” is one of the key factors that drives “employee engagement”. When your people work closely together, they naturally care more, feel like a part of the team, and are more engaged.

And this isn’t theory! Better collaboration is proven to deliver big benefits:

Clearly, collaboration is important.

And there’s a new, emerging practice that will help you keep your people collaborating - no matter where they are physically located.

Collaboration Analytics: A New Answer for Hybrid Workforces

In the past, when your people worked in-office, they collaborated in person.

Then, you could ensure collaboration by just watching how your people worked together and intervening to connect them if they were working solo.

But today, in the age of hybrid work, your people collaborate on applications like Yammer, Microsoft Teams, and Workplace from Meta.

Which means you need to find some way to “watch” your people on these applications and to monitor how much they are or are not collaborating.

And “collaboration analytics” gives you a method to do just that.

“Collaboration Analytics” is a simple practice. Here’s how it works.

Each of your applications automatically generates tons of employee collaboration data for you, including:

  • How often your employees are communicating with each other.
  • How often they are sharing content for others to consume.
  • How often do they engage with each other’s public content.

When you perform collaboration analytics, you will collect all of this data, analyze it, and extract insights about the state of collaboration in your organization and how you can improve it.

While this might sound a bit intimidating at first, a new set of platforms — like Grytics — make collaboration analytics fast and easy.

Meet Grytics: A Simple Solution for Collaboration Analytics

Grytics is a new type of platform. It connects to your collaboration applications, and then collects collaboration data for you, analyzes it, and gives you an accurate picture of how your employees are connecting, communicating, and working together.

Grytics gives you multiple features to drive a collaboration analytics program, including:

  • Member Metrics: See which of your employees is collaborating the most, and which are just passive spectators. With Member metrics you can earn exactly who is commenting, reacting, publishing, and engaging the most — every month, week, day, or even hour. (Learn more about Member Metrics on Grytics here)
  • Benchmarks: Map collaboration levels across your organization. With Benchmarks, you can compare collaboration KPIs - like engagement, influence, and reactions - between your different groups, teams and individuals. (Learn more about Benchmarks on Grytics here)

In sum: Grytics makes collaboration analytics a fast, simple, and easy task that anyone can perform to drive collaboration in today’s hybrid workforces.

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