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« How To » Identify Your Facebook Group’s Most Active Members

Do you know who your Facebook groups active members are?

Do you want to identify your Facebook groups most active members?

You need a tool to find your active members, identify them by engagement, influence, reactions etc., archive their lists…

The active members list can help you.

Here is how you can:

1. Choose one group from the dashboard

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2. View active members, their first activity, last activity, and statistics

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After selecting a group, click “Members” and “Active Members”.

View your active members, their first activity, last activity, and statistics (reactions, comments, posts, engagement score, and influence score).

Admins are identified with a flash symbol.

Use cases:

  • See active members reactions number, comments number, and posts number. Find out which interactions they use the most to participate.
  • See the number of each type of reaction of a member to find out the type of reaction they use the most.
  • See who have a high engagement score, who have a high influence score, and who have high scores in both engagement and influence. There is a difference between engagement and influence. Engagement is what a member is doing (posting, commenting reacting). Influence is what a member makes people do. Engaged Members score: Two times the number of posts posted by the member + number of comments posted by the member + number of times the member has reacted on a post. Influence score is equal to the (number of reactions + 2*number of comments) the member received for all his posts.
  • View admins statistics.

Tip:

  • Change the time range with the button in the top right corner to see active members, their activity, and statistics in different time periods.

3. Rank and organize active members in different ways

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After selecting a group, click “Members” and “Active Members”.

Click the button on the top-right corner.

You can rank and organize active members by engagement score, influence score, reactions, comments, and posts.

You can organize them by name, last activity, and first activity.

Use cases:

  • Rank active members by engagement, influence, reactions, comments, and posts to see the top ones.
  • Sort active members by name to find a member in the list according to the alphabetical order.
  • Sort active members by last activity, and first activity to see members who have interacted first and last in the selected time period.

Tip:

  • Change the time range with the button in the top right corner to rank and sort active members in different time periods.

4. View active members individual statistics

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After selecting a group, click “Members” and “Active Members”.

Click the “statistics” button in the “Actions” column to view an active member’s individual statistics.

Use case:

  • See your active members individual statistics to learn more about them: how many posts have they published? Do they react or comment more? What are their engagement rank, and influence rank? Who are their top reacters, and top commenters? View their posts, and comments to see what they are interested in, what they care about …

5. Archive active members lists

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After selecting a group, click “Members” and “Active Members”.

Click “Export these members” in the top right corner to archive active members lists.

Tips:

  • Change the time range with the button in the top right corner to archive active members lists of different time periods.
  • Archive regularly active members data. Share the archives with your members, team, and customers for reference and groups management.

6. Use tags to filter and create a custom members list

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After selecting a group, click “Members” and “Active Members”.

Add tags to active members. Use them to filter and create a custom members list.

Use case:

  • Use tags to identify, categorize, and follow up your active members. For example, use “customer” tag to identify your clients. Use “visitor”, “speaker” and “sponsor” tags to categorize your conference participants. Use “follow up” tag to follow up your active members.

Tips:

  • Add and remove tags when you view active members to keep your lists up to date.
  • Filter your active members with tags. For example, with “club” and “contest winner” tags, you can see your club contest winners. With “restaurant” and “business owner” tags, you can find restaurant owners. With “2017”, “Science” and “Group A” tags, you can see the students in science of the Group A in 2017.
  • Change the time range with the button in the top right corner to see your tagged active members in different time periods.

To learn more about tags, here is “How to Use Tags to Manage Your Facebook Groups Members

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