A successful change management process depends on a people-centered approach. While change management takes on many forms—at the department level to enterprise-wide—it’s the people that have to adjust to and adopt the changes. How community managers guide new procedures impacts employee well-being and retention rates. This is important, considering that, when surveyed, 24% of employees said they would quit their jobs due to not feeling valued — a good reason for supporting staff as change occurs. That’s where your ESN data and analysis comes in. As initiatives occur, community managers can monitor social networking engagement to identify (and correct) shifts in community morale or new employee satisfaction. Here’s how an ESN analytics tool can help you transform your change management process to get everyone on board as their roles and responsibilities change.